Visit Winter Park Lodging, LLC is a full-service vacation rental company, the vacation rentals that we offer are the personal vacation homes and condos of our homeowners. We are located and manage vacation rentals in Grand County, Colorado.

CANCELLATION AND REFUNDS:
Cancellation of booking at any time after confirmation has been issued may result in forfeiture of deposit(s).
Reservations canceled at least 14 days before the start of the stay will receive a 50% refund less any security deposit.
Reservation canceled with less than 14 days prior to arrival will receive 0% refund. 

Refund of monies paid for rental and services will be made under the following circumstances: (1) If, on the day that the rental is scheduled to begin, the property is unfit for habitation and no equivalent substitute can be obtained.

POWER/ WEATHER RELATED CANCELATION: Visit Winter Park Lodging does NOT issue refunds due to acts of nature such as: weather, road conditions, snow conditions, power outages or forest fires, but Rental Guardian does provide some protection against these instances. Nor do we refund If the property is uninhabitable due to such circumstances and you did not purchase insurance, reservations can be rescheduled for future dates within one year of the reservation date.


To protect against cancellations caused by certain unforeseen events, such as illness, death, natural disasters, etc., we recommend that guests purchase trip cancellation and Interruption Protection insurance to assure refund of deposits paid and reimbursement of other vacation payments. Such insurance is available through travel agents, auto clubs such as AAA, or online at www.rentalguardian.com/ 
 

Maximum Occupancy: Guests shall not exceed the occupancy number published on the listings.

Check-out policy: Please note that check-out time is at 10:00 am MST on the designated date of check-out.  Our cleaners will be at home to clean near that time.
Before you leave.

• Load all dishes into the dishwasher and run it on the normal cycle.
• Turn the heat down to 68° F. (winter time)
• Please lock all doors and close all windows.
• The home should be left in the same or better condition as your found it

Check-in policy: Our check-in time is at 4:00 pm MST. Please alert us of any dissatisfaction with the home within 12 hours of check in.

Noise: All of our homes have a quiet time between 10:00 pm and 7:00 am.

SMOKING: Smoking of any kind including vape pens is NOT permitted in any Visit Winter Park Lodging Property. Smoking is allowed outside as long as butts and ashes are not left behind. Discard the butts and ashes in the outside garbage. Do not throw butts on the ground or bring them into the home. If there is any tobacco or marijuana smell in the home after your departure, there will be a minimum $250 charge. Oil lamps and incense are not permitted due to the long-lasting odor. If these policies are violated, there will be a charge for excessive cleaning.